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SAA Creche CSS Survey: View Response #8

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Name (Optional).

nomaphelo Kulu

Department/Company.

ITS

Number of children attending the SAA Creche

1

How long have you been using the SAA Creche service?

1-2 years

Please rate your satisfaction with the SAA Creche facilities and learning programmes.

  Poor Average Good 
  123N/A
The design and atmosphere 
The general cleanliness of the facility 
The condition of the classrooms/nursery 
The playground facilities/equipment 
The ablution facilities 
The professionalism of the teachers/facilitators 
The programme/activity contents 
The safety and security of the premises 
The meal/snack service(quality & quantity) 
Creche operating houres 
Creche fees 
Overall management of the Creche 

Tell us what you like most about the SAA Creche?

1.The  convenience of  having the  crèche  close to the  office  with  flexible  hours  is  excellent .
2.The  religious  foundation  is also  excellent
3.Children are taught national anthem

Tell us what you like least about the SAA Creche?

1. the  security  gate  is  seldom  working
2. the  whole  administration/registration including finance  is  manual which is wasting time .I pay via internet banking but I still  have to submit proof manually
3. School fees  increase  was  40%  from R650 to R900 how is this  calculated ? We are expecting annual increase  but it must  meet CPI .
4. The  playground  is  scratching  kids , not in condition at all
5. There are no toys for them to play with inside  , children are  expected to sit down .
6.  The  facility has not so clean , out of 10 I will give  it 2/10
7. In the afternoon children are sitting on the  tiles  while  waiting to be picked up .

Do you have any recommendations for enhancing the SAA Creche Programme and facilities?

1.The play ground must  needs  to be inspected all  sharp ends  must the protected .
2. We must have  feedback  what  our children  do( developing  their minds at least on  weekly basis.
3. Staff compliment  is a problem , in the afternoon there about 3 classes combined to 2 teachers .  They  need  more  teachers
4 . I  don't  mind paying R900  but I  feel it is not meeting  expectations over that  I must still buy toilet paper  and  stationery
5. Communication  needs to improve ,  there  must be  email  where  we can send proof of payments . This is  secure  for them too . What if they are robbed if they keep money in the premises .
6.There  must be  what's up  group for parent  so that  we  stay in touch with  teachers , where  the  school  is  to be  closed  due to strike  we   can be  sent a communication  via  whatsup . Last time there  was no communication .
7.The  exit  gate  for cars  must  be open  at peak times  to avoid congestion and traffic .
 8.Ask  for  donation  for old  toys  from all SAA staff and parents   every  quarter
9.Buy  clean linen and matrasses
10.Get educational  videos
12. Electronic administration  have  website  developed can be  done in IT

Created at 11/10/2014 1:21 PM by Nomaphelo Baloyi
Last modified at 11/10/2014 1:21 PM by Nomaphelo Baloyi